Last updated: 27 May 2026
Privacy Policy
Welcome to Amar Jibon (আমার জীবন). This Privacy Policy explains what personal information we collect, how we use it, and what choices you have. By creating an account, you agree to the practices described here.
This is a draft. The final Privacy Policy will be reviewed by Bangladeshi counsel before public launch. If you spot something concerning, email privacy@amarjibon.com.
1. Who we are
Amar Jibon is operated by a Bangladesh-based entity. Operating-entity and business-registration details are available on written request to legal@amarjibon.com. We can be reached at support@amarjibon.com for any privacy question. Our designated data protection contact is privacy@amarjibon.com.
2. What we collect
- Account information — email address, phone number, hashed password (we never see your plaintext password), display name, username, date of birth, gender, city, religion, marital status, occupation, hobbies, about-me bio, who you're looking for.
- National Identity Document (NID) — for identity verification only. We collect the NID number plus photos of the front, optional back, and a selfie with the card. See §5 for handling.
- Guardian information — when you submit a guardian NID, we collect the guardian's name, relationship to you, optional phone number, NID number, and photos. See §5.
- Profile photos and media — photos you upload, optional voice introductions and profile videos.
- Activity data — interests sent and received, matches, messages, blocked users, reports, the IP address and user agent of each login session.
- Payment information — when you subscribe to a paid plan, payment details are processed by our providers (Stripe / bKash / Nagad). We never see or store your card number, mobile wallet PIN, or full payment instrument.
- Device + push tokens — for sending push notifications (APNs / FCM).
- Diagnostic data — error reports via Sentry. We scrub email addresses and request bodies on the server before sending.
3. How we use your information
- To run the matchmaking service — show profiles, send and receive interests, match.
- To verify identity and reduce fraud (NID + guardian NID review by trained staff).
- To deliver messages, push notifications, and transactional email.
- To enforce community rules — investigate reports, ban abusive accounts.
- To comply with Bangladeshi law (KYC for payments, lawful disclosure requests).
We do not sell your personal data to anyone. Ever. We do not run third party ad networks inside the app.
4. Who can see what
- Your photos and profile — visible only to other signed-in, verified users. Photos are served via short-lived signed URLs; the underlying object storage is private.
- Your NID and guardian NID — visible only to our verification staff and specific admins with the
verifications.readpermission. Never displayed publicly. Never shown to other users. - Your messages — visible to you and the recipient. Visible to moderation staff only if you or the other user files a report.
- Your phone and email — never shown to other users.
- Your same-gender preference (if any) — never shown publicly. Used only for matching.
5. NID and guardian NID handling — Bangladesh specifics
We treat NID documents as sensitive personal information. Here is exactly how we handle them:
- Storage: Uploaded to a private object-storage bucket (
amarjibon-attachments) under your own user namespace. Never indexed, never public. - Access: Only verification staff with the
verifications.approveorverifications.readpermission can view your NID images, and only for the purpose of verification. Access is logged. - Retention: If we approve your verification, we keep the NID image for 90 days then delete it; the NID number and verification timestamp remain on your account. If we reject your verification, you may resubmit; rejected uploads are deleted after 30 days.
- Guardian NID: Same treatment. We may call the guardian's phone number, if you provided one, to confirm they consent. We never share your matrimony activity with your guardian.
- Sharing: We will share NID information with Bangladeshi authorities only when compelled by valid legal process (court order, formal regulatory request). We will notify you if legally permitted to do so.
6. Photos and media
Profile photos are uploaded to amarjibon-photos, served via short-lived signed URLs. They are visible to other signed-in users. Voice and video introductions are treated the same. If you delete a photo, it is permanently removed from storage within 7 days.
7. Your rights
You can, at any time:
- Edit or delete any field on your profile.
- Download a copy of your personal data (Settings → Export my data — coming soon).
- Hide your profile from being discovered.
- Delete your account. After 30 days the deletion is permanent and irreversible.
- Revoke individual sessions or all sessions across devices.
8. Data residency
Your data is stored in Singapore (AWS ap-southeast-1) for low-latency access from Bangladesh. Backups are encrypted and retained for 30 days. We do not transfer your data to jurisdictions with weaker privacy laws than Bangladesh or Singapore.
9. Cookies and tracking
We use only essential cookies — for keeping you signed in and remembering your language preference. We do not use third-party advertising cookies or trackers.
10. Children
Amar Jibon is strictly for adults aged 18 and older. We verify age via NID. If we discover a user is under 18, we immediately delete the account.
11. Changes to this policy
When we make material changes, we will notify you in-app and by email at least 14 days before the change takes effect. Continued use after the effective date constitutes acceptance.
12. Contact
Privacy questions or requests: privacy@amarjibon.com.
General support: support@amarjibon.com.
Postal address available on request to legal@amarjibon.com.